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customer journey mapping

Read more about the article User Narratives in Experience Design

User Narratives in Experience Design

  • Post author:Xiaoyu Wang
  • Post published:September 5, 2017
  • Post category:Research in Design

Empirical Research+ Design Practice on the spot How to generate Customer Journey Mapping for Pharma sector in B2B setting. How do user narratives (stories) make sense in the product design…

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